Outlook retrieves the mails from the other providers (GMX, Gmail, etc.), if one has deposited the access data at that time. The problem is and remains the synchronization starting from Outlook. User Robig 1977 outlines his problem with Office 365 in the German Microsoft Answers forum: That would be a month now since the malfunction was first noticed. Going through the forum thread, several users confirm this behavior – with one user writing that his last sync was on February 17, 2022.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

However since two days I got this clicking on the 'Sync Email' menu.Įven the X button on the upper right corner does not operates when being in this menu. I am using the free version of and followed the forums and help how to set up a GMail sync to. 'Sync Email' settings – 'Unable to load these settings.

I also found an English Microsoft Answers forum thread, where users are discussion this behavior. I checked this behavior while writing this blog post with my account and got also this error message:ĭavide pointed me to a discussion in German Microsoft Answers forum, where more users reported the same issue. The described way via 'Settings->Show all Outlook settings' and selecting the option 'Synchronize e-mail' ends every time with an error message 'Unable to load these settings. Since 2 weeks the function, which is located at, does not work anymore. retrieve GMX, Outlook or other accounts collectively, without having to configure a POP account in Outlook. The email synchronization feature (also called linked accounts) is a useful feature, especially for users who use the M365 Family or Single package. I wanted to bring to your attention a problem that has existed for 2 weeks and Microsoft has so far ignored the problem. pointed out the problem to me by mail and wrote: But since a few weeks there is a problem that the synchronization can't be called anymore, because then immediately an error occurs. In Microsoft's service it is possible to collect mails from other providers without having to set up a pop account in Outlook.

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